Apc Serial Cable Software For Mac
Jun 9, 2001 - Like many of you, I also hopped in free APC BackUPS-300 deal @ staples. I tried to connect it into computer through serial port, but it turns out it.
- APC Serial Cables will always have part number clearly marked on the connector end of the cable. SMT, SMX, SMC, and SRT models use a new Keyed RJ45 to DB9 cable to further differentiate between the APC cable and a standard serial cable.
- Select your APC Smart-UPS 1000VA USB & Serial RM 2U 230V for China. Add to My Products Remove from. Model Name: APC Smart-UPS 1000VA USB & Serial RM 2U 230V for China. Includes: CD with software, Rack Mounting brackets, Rack Mounting support rails, Smart UPS signalling RS-232 cable, User Manual. Standard Lead Time: Usually in Stock.
I just received the Back-UPS yesterday and plugged my iMac 27 into it last night. After that I connected the USB cable between them to bring up the System PreferencesEnergy SaverUPS settings tab/window and then set Shutdown Options: 'Shut down the computer when the UPS battery level is below: 25%. Everything seemed fine until I tried starting up my iMac after being shut down. It hangs at the startup screen (black background, Apple logo w/ progress bar).
Apc Serial Connection
The progress bar gets to the middle and stops. Nothing happens beyond that. I have to do a hard manual shutdown by holding down the power button for 5+ secs. I realized it must be the UPS USB connection since that was the only change/addition made to the iMac. And sure enough, once the USB cable was removed from iMac it started right up. I tried it another time to confirm and got the same result - hang at startup screen.
So what's causing this; OS X, APC UPS, or both? It's obviosuly not the APC SW since it's not installed (OS X not supported - and why is that after all these years?). Why would OS X hang at startup from seeing APC UPS US connection? If this can't be resolved right away, I'll have to return it. The whole point of having this UPS is to protect and be able to safely shut down the iMac (either manually or automatically).
And don't say; 'Unplug it, then plug in after start up'. APC Back-UPS BE550G. Hi I have several APC UPSs including the model you are using, and with El Capitan's latest release.
It's not causing the problem you describe. It's obviosuly not the APC SW since it's not installed (OS X not supported - and why is that after all these years?) Probably because it's not needed at all, since OS X already includes all UPS monitoring and shutdown options required. And I'd rather not install some unknown open source sw off the internet. I suggest resetting your Mac's SMC and determining if that changes anything.
If not, reset the NVRAM. Procedures below. Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an.
Read all the steps. Before Resetting the SMC Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs. Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep. Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart. Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down. Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve.
Shut down the computer. Unplug the computer's power cord. Wait fifteen seconds. Attach the computer's power cord. Wait five seconds, then press the power button to turn on the computer.:. Shut down your Mac. Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
You will need to hold these keys down simultaneously in step 4. Turn on the computer. Press and hold the Command-Option-P-R keys before the gray screen appears. Hold the keys down until the computer restarts and you hear the startup sound for the second time. Release the keys.
After resetting NVRAM or PRAM, you may need to reconfigure your settings for speaker volume, screen resolution, startup disk selection, and time zone information. If issues persist, your Mac's logic board battery (not a portable Mac's rechargeable battery) may need to be replaced. The logic board battery helps retain NVRAM/PRAM settings when your computer is shut down. You can take your Mac to a Mac Genius or Apple Authorized Service Provider to replace the battery on the logic board. Update: Heard back from APC/Schnieder Tech Support. Here's what they had to say; I understand that your system hangs while powering on. I apologize for the inconvenience caused.
I would suggest you to configure the 'native Mac shutdown' present in the Mac itself in order to have a graceful operation of your system. Please follow the below link to refer the document to know how to configure 'Native shutdown' for your Mac OS. Link: Please connect USB cable while configuring native shutdown. Looking forward to hear from you!
If you have any further questions, please do not hesitate to contact me by responding to this incident. It would be my pleasure to ensure that your issue is quickly resolved!
Solutions to most common customer problems can be found in our APC Knowledge Base which can be found at: Thank you for choosing Schneider Electric! Their setup instructions support OS X 10.5 Basically, they want you to make these settings adjustments (picture below).
I've already tried a combination of Shutdown Options settings w/o success, including theirs. Report your experience. I have the same UPS as do you (Back-UPS 750). However, I only have 'Shut down computer when the UPS level is below:' and have it set for roughly 5%. I do see some differences. My FW is 841.13 and my USB FW is 13, which seems odd if as you say you just got this as mine is quite old (years), but seems to have later firmware.
I am not having any issues. However, my UPS USB is plugged into a port on my Thunderbolt Display which is attached to my late 2013 27' iMac. Wanted the USB3 ports on the iMac available for high speed so connected it to the TB display since it is USB2. That may or may not matter. POSSIBLE SOLUTION! When in doubt. Turn off/disconnect everything.
It's been working for me so far after multiple Restarts/Shut Downs. Here's what I did:. Shut Down Mac and u nplug from APC UPS.
Apc Serial Cable Pinout
Power Off APC UPS and u nplug from wall outlet. Disconnect USB cable. Not that it probably matters at this point, but that's what I did. Also, keep in mind that I had set up UPS Prefs and also performed the above 'Before Resetting/Resetting SMC' instructions, but the latter did not help.
Wait 15-30 secs. Connect USB cable between Mac and APC UPS. Plug in APC UPS.
I can't recall if I turned on power here or after next step - sorry. Plug in Mac to APC UPS. Power On APC UPS.
Power On Mac. Hopefully it'll startup like normal now and bring up the login screen.
I've been having this same problem. It took me a long time to find this thread. I also have a 27' iMac. However, I have a Cyberpower CP1000PFCLCD UPS. I get the same hanging, at the same place, but only once in a while.
Resolves after unplugging the UPS cable from the iMac. I think the issue is not the UPS (either APC or Cyberpower) but 10.11.2. They rewrote the USB stack and I think they haven't ironed out all the bugs yet. I originally thought it was my usb hub, but even plugged in directly to my iMac it does this. I tried all the other stuff (reset PRAM/NVRAM/SMC, delete energy save preferences, unplug everything). I've filed a bug report with Apple.
Hopefully resolves in 10.11.3. Currently I'm using the UPS with the iMac plugged into it but without the USB cable.
I'll just pile on here and note that I have had the same boot failure issue mentioned here since I updated to El Capitan. When restarting or starting from a power off state, the boot process (often - not always) freezes about half-way through the process (the progress bar stops about half-way through). Safe Boot doesn't work either. This issue has affected both my iMac systems - an iMac27 Retina (late 2014) and a four month old iMac 21.5. Both systems are running off APC battery backup systems, and both systems had the APC USB monitoring cables connected (the control panel showed the battery options).
I discovered that I could consistently get my system to boot by powering off and disconnecting the external USB drives that I had connected - then the system would boot just fine. After it was running, I could reconnect the USB external drives and they mounted just fine and worked just fine. The external drives passed all the Disk Utility and WD Drive Utility tests. Note: the systems sleep and recover from sleep without any problems at all. On the MacInTouch forum, one poster suggested disconnecting the USB monitoring connection. I have done so, and my system seems to be back to normal.
The control panel options for battery power no longer appear (the systems don't know they are running off a battery). This loss of functionality may be critical for some users, but not for me. I believe this is an OS X issue. I think that if the USB monitoring connection is present, the OS is locking down the USB connections - and gets in a loop waiting for the external drives to mount - but that fails because a USB connection can't be established. Anyway, that is my guess. Note this has nothing to do with the apcupsd software - which is not compatible with El Capitan anyway.
Any other users with the boot failures should just try disconnecting the USB monitoring connection and see if that solves their problem. Perhaps Apple will fix this in an update, but it will be next to impossible to figure out if that happens, beyond repeated testing after every OS X point update, which will be a hassle. Apple Footer.
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Hey all, Just received my SUA1500 with AP9617 network management card used from eBay. Bought and popped a new battery in it, and I am ready to set it up. Problem is the APC device IP configuration utility does not find it on my network.
I pulled the mac address off of my managed switch for the port it is plugged into, to see if I could find an IP in my routers ARP tables, but no such luck. The MAC isn't in the ARP tables. My guess is that it is not using DHCP, but is configured to a static IP on a different subnet by the previous user. I've tried pressing (and holding) the reset button on the back of the back of the network management card, but this does not appear to help. Does anyone have any ideas on how to solve this? Much appreciated, Matt.
Apc Serial Cable Software For Mac Free
So, just came across an article about Optiion 43 vendor specific cookies, and thought maybe that was my problem. So I THINK I added it correctly to my DHCP server (pfsense, added it as a string as follows: '01:04:31:41:50:43', but still nothing. So I am guessing my initial assumption was correct, and this thing is statically set to an IP address outside my subnet. The reset button on the back appears to be only for temprarily resetting the username and password to 'apc,apc' but does not seem to do a complete factory reset. Is there any way to do a factory reset of the thing, or am I going to have to buy a special APC serial cable, and - crap - try to find a computer that still has a serial port??? This is kind of ridiculous.
Click to expand.Thank you, that was brilliant! I wasnt aware of that software. Found the IP address now, but now I am stuck again. I am able to bring up the web interface, but the reset button on the back apparently ONLY resets the username and password if you are connected via serial cable. Oh, and in their wisdom, the APC folks used a non-standard serial pinout, so I would have to buy a special APC cable.
AND I'd have to buy a fucking com port adapter of some sort. I want to murder the entire family of whoever designed this thing. Jesus christ this is the dumbest piece of shit I ahve ever had to deal with. You have three different interfaces, network, usb and serial, and password reset only works over serial, a DEAD interface, and whats worse, it doesn't even use a standard fucking serial cable. PLEASE tell me I am wrong here? Does anyone know of ANY other way to reset the password, that DOES NOT involve using the serial interface?
Click to expand.I know, I thought about it. Found the pinout drawings online, but took a look at the only serial cable I could find in y house (the rest of them having long since been recycled) and it had overmolded/potted connectors that were going to be a pain to open and rewire, so I decided to just order one of APC's stupid cables. At least I did it on eBay so I didn't wind up giving them any money for their 'create custom cable for no reason at all, just to be able to license/charge more for it than a standard serial cable' scheme.
This type of behavior is one of the reasons I hate Apple. Abusing and inconveniencing their customers in order to make a few extra bucks. It is a HUGE pet peeve of mine. Good thing is USB serial adapters are WAY cheaper than I realized. Got one for $3 shipped, and now I have to wait again.
I hate having my projects delayed by stupidity.